All Systems Operational

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This page displays the operational status of our platform in the US and Canada. If there are customer impacting operational issues updates will be given on this page.

Uptime over the past 90 days. View historical uptime.
Main Platform - US Operational
90 days ago
99.99 % uptime
Today
Main Platform - US Operational
90 days ago
99.98 % uptime
Today
Portal Administration [US] ? Operational
90 days ago
100.0 % uptime
Today
Main Platform - CA Operational
90 days ago
99.96 % uptime
Today
Main Platform - CA Operational
90 days ago
100.0 % uptime
Today
Portal Administration [CA] ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time - Main Platform - US
Fetching
Response Time - Main Platform - CA
Fetching
Response Time - Portal Administration - US
Fetching
Response Time - Portal Administration - CA
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Past Incidents
Mar 3, 2021

No incidents reported today.

Mar 2, 2021

No incidents reported.

Mar 1, 2021
Canadian Portal Administration Outage
Resolved - This incident has been resolved.
Mar 1, 04:11 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 1, 03:42 EST
Investigating - We are currently investigating this issue.
Mar 1, 02:03 EST
Feb 28, 2021
US Prequalification system component outage
Resolved - This incident has been resolved.
Feb 28, 12:20 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 28, 11:44 EST
Identified - The issue has been identified and a fix is being implemented.
Feb 28, 11:38 EST
Investigating - We are currently investigating an issue with the pre-qualification system where there appears to be a connection error occurring for some users.
Feb 28, 11:03 EST
Feb 27, 2021
System Upgrade - US and CA
Completed - The scheduled maintenance has been completed.
Feb 27, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 06:00 EST
Scheduled - We will be performing necessary upgrades during which the platform will be unavailable
Feb 25, 15:57 EST
Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

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